The customer is a public sector undertaking located in northeast India. Large government conglomerates hold significant equity stakes in this entity. Previously, the customer relied on Exchange on-premises mailing solutions and multiple security solutions from different OEMs. However, the mailing solution reached its end-of-life (EOL), posing a challenge for the customer to manage multiple vendors and solutions effectively.
The customer faced several challenges with their existing setup (impacting over 700+ users). Firstly, the customer needed to migrate their existing Exchange mailing solution to Microsoft 365 (M365) as it reached its EOL. Additionally, they wanted to migrate their document management system from their legacy file server. This required careful planning and execution to ensure a smooth transition without any loss of data or disruptions in workflow.
Secondly, managing multiple security solutions from different OEMs proved to be a daunting task. It necessitated a diverse set of skills to handle various aspects such as identity management, device management, security, and compliance. Coordinating and integrating these disparate solutions posed significant challenges for the customer.
Furthermore, the absence of a default correlation between events and alerts within their systems created inefficiencies. The lack of a unified approach meant that the solutions operated in isolation, making it difficult to identify and respond to critical events effectively. This siloed approach hindered the customer’s ability to proactively manage and address potential issues.
In addition, there were concerns about controlling access to corporate data and preventing data leakage from unmanaged devices. Without proper mechanisms in place, the customer faced the problem of ensuring secure access to sensitive information while maintaining productivity and collaboration across their organization.
To tackle these challenges head-on, Noventiq experts joined forces with the customer’s IT team in comprehensive whiteboard sessions and deeper strategic discussions. Together, they devised and executed a single-solution strategy that included a seamless migration to Microsoft 365 solution and the implementation of robust security and compliance policies such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and conditional access configurations.
Intune was deployed for both Bring Your Own Device (BYOD) and Corporate-Owned, Personally Enabled (COPE) scenarios. Data Loss Prevention (DLP) and User Access Management for files and emails were streamlined, along with the entire suite of Office 365 (O365) productivity and collaboration tools (Teams, OneDrive, SharePoint Online, etc.).
A custom intranet site was designed and developed in SharePoint Online, complete with Power Apps for automation and optimized operational workflows. The licensing process was also simplified for added convenience.
By implementing a unified and integrated platform, Noventiq eliminated the need for third-party add-ons and enabled the customer to efficiently manage all their tools and services. The solution ensured compliance with regulations, enhanced data security, and facilitated controlled access to corporate resources. It also streamlined device and identity management for employees worldwide.
The migration to Microsoft 365 provided a seamless, centralized platform for all users, alleviating security concerns by adhering to current compliance policies and future-ready approaches. This scalability and flexibility empowered the customer to add new features and solutions as needed.
Noventiq’s comprehensive training sessions empowered the customer’s employees to fully harness the potential of Microsoft 365. The migration resulted in a significant reduction in workloads, particularly in managing different collaboration, identity, data, and threat management solutions.
The Noventiq team successfully showcased the value proposition and ROI/TCO of upgrading from the on-premises infrastructure to M365. This successful implementation and adoption of M365 solutions led to a boost in efficiency and productivity for the customer’s organization.